Frequently asked questions

Are Parris Galore mink lashes really reusable?


YES!! You can reuse our mink lashes for up to 25 wears with proper care and maintenance. Our premium magnetic lash collection has a whopping 40 reusable life expectancy!




I am new to the mink eyelash world... Are they easy to apply


Welcome to the family! Parris Galore has totally eliminated the stress of lash application! Try our 2 in 1 adhesive eyeliner Euphoria! It's as easy as applying liquid eyeliner! Our formula is waterproof, smudge proof, and has a powerful hold for more than 12 hours!




How do I properly remove my false eyelashes


Your false lashes should be removed before beginning your makeup removal routine. You can soften the adhesive with a q-tip or cotton swab soaked in a good quality makeup remover. You can also use your favorite oil such as coconut or sweet almond oil. Run your swab along the lash line. Then, grab the extension by the outer corner and slowly peel the strip away from your real lash. If you feel any pinching or resistance, apply more oil or makeup remover and wait a little longer before trying again.




How do I have good lash hygiene?


It is recommended that you clean your lash extensions to help keep bacteria away from your eye that could cause redness and agitation. You can also prolong the life of your lashes by cleaning them. Step #1: Peel off the glue residue If you look closely enough, you'll see the remaining strip of adhesive stuck on the base of your lash extensions. You'll want to peel the remaining off so it’s ready to be re-glued during their next use. Step #2: Create a cleaning solution Fill a small bowl or sink with warm water and a little bit of soap. You can also add liquid makeup remover. Step #3: Clean the lashes Submerge your false lashes into your water/cleaning solution and gently rub them to encourage mascara or other makeup to dissolve off of them. Step #4: Let them dry Check the lashes for any remaining residue, and then set them in a clean place to dry. If you're in a hurry, you can also pat them dry. If you neglect to clean your lashes, you'll have a hard time reapplying them next time and soon you'll have false lashes caked in makeup. By keeping them nice and clean, you'll get more uses out of them in the long run and keep your eyes safe and bacteria-free!




Magnetic eyeliner... Is it safe?


Yes, all our products have been tested for safety. Our eyeliner has the same types of ingredients you might see in other liners or mascara. What makes our liner magnetic is our iron oxide ingredient. There are no heavy metals or parabens in our formula. Iron oxide is a cosmetic ingredient commonly used for pigment and is rated as non-toxic according to EWG’s skin deep profile. Of course, as with any eye cosmetic products, if you have any pre-existing eye conditions, consult your doctor. For a break down of all our ingredients, please visit our ingredients section.




Can I wear mascara with my mink lashes?


Yes, we recommend you curl and apply our mascara Illustrious before applying Parris Galore magnetic lashes so your natural eyelashes are more blended in with the lashes! We don’t recommend putting mascara directly on the mink lashes as it will distort the shape and form of the lash and shorten the lifespan of the lash.




Questions and feedback?


We welcome your questions, comments, and concerns about privacy. Please feel free to send any comments and/or concerns regarding Parris Galore Collection to info@parrisgalore.com




Can I return or exchange items?


Due to the COVID-19 pandemic and our concern for your personal safety we are not accepting returns or exchanges at this time. We will do everything in our power to make sure you are 100% happy with your purchase!




How do I contact customer service?


To contact customer service, please send us and email to info@parrisgalore.com and our amazing customer service team will be happy to assist! Please allow up to 48 hours for someone on our team to get back to you.